ABOUT CRYSTAL SUBSTRATES
PRICE MATCH
We believe we have the BEST prices in the USA. If you find another company with a lesser price (including delivery) we would be happy to price match.
STOCK IN THE USA & UK
We like to hold stock in the US of all common substrates so they can be delivered QUICKLY to keep your project going. We also have stock held in the UK for our European customers.
CUSTOMER SERVICE
Our team are here to help you with any query you have. We have years of technical knowledge using substrates ourselves. Contact us here
WHAT OUR CUSTOMERS ARE SAYING
HAPPY THAT I SWITCHED SUPPLIERS
"We’ve had an excellent experience working with Crystal Substrates. Joe and the team made us feel like our order was their priority. Good communication throughout"
—T. Heydon
University in London, U.K
HIGHLY RECOMMEND
"Good substrates have always been difficult to find, particularly for the materials and sizes that we have needed at our institution. Joe is very helpful and knowledgeable which makes discussions with him straight forward".
—Prof. J. A. Coakley
University in FL, USA
GREAT SERVICE AND FAST DELIVERY
Fast Delivery & the best substrates we’ve used. Nice guys as well!
—Dr. R. Bayliss
Large Cooperation, U.S.A
COMMON QUESTIONS ABOUT USING SUBSTRATES
WE HAVE A SIMPLE ORDERING PROCESS FOR U.S CUSTOMERS
FREE SHIPPING
All orders are eligible for FREE shipping across any product category.
PAYMENT TYPES
We have a very straight forward ordering process. We accept your purchase orders, all credit cards or direct bank payment.
RETURNS & REFUNDS
You will be very happy with the quality for your project but we are here to help if you need to return your purchase.